Space Age Technologies

Business Information Management

With a reliable, scalable and managed platform solution in place, our clients are able to focus on their business, with minimal, if any, unscheduled downtime, and with the flexibility and resourcing the business requires. Management of the data produced in the operation of the business, as well as their customers, brings additional value, which can help to differentiate the business from its competitors.

Although Space Age does not provide the following solutions directly, we have carefully selected partners to deliver them. Thus, we are able to provide our clients with the convenience of having a single provider who can connect them with the relevant service providers for much their IT needs. In addition, the risk of dealing with a new and unknown service provider is removed, because we have already screened the provider for their ability to deliver. We only work with credible partners who have a proven track record and who we can trust to deliver great solutions to our clients.

SharePoint:
Through Microsoft’s SharePoint Server, company data can be managed and made available to employees in many different ways that contribute towards efficiency, facilitate collaboration and ensure teams are appropriately connected at all times.

• Simple version control and document change management for team environments
• Facilitate collaboration amongst teams on documents through easy to setup workspaces, with appropriate permissions
• Make standard documents and company templates available to employees through a familiar web interface with automated change control workflows
• Implement an easy to administer and change, business Intranet or Portal
• Find the data you need by integrating Search in SharePoint libraries

Customer Relationship Management:
With Microsoft CRM, customer relationships, sales processes and procedures, marketing activities and service levels are managed and controlled through a single and familiar interface : Microsoft Outlook. All businesses need to ensure that the relationships with their customers are carefully tracked – Microsoft CRM enables processes that are transparent and manageable to optimize these relationships.

• Create demand and generate new business through effective customer targeting, campaign management and driving of your sales activities
• Better decision making and view of your customers
• Provide relevant and personalised service to your customers